RETURN AND REFUND POLICY

Refund & Cancellation Policy – Kuro India
At Kuro India, we are committed to delivering a seamless and transparent shopping experience. All our products go through a meticulous quality and authenticity check before being listed or shipped. As a platform dealing in pre-loved and curated designer fashion, we follow a no return & refund policy under regular circumstances. However, we stand by the authenticity of every item listed on our platform.

Returns & Cancellations
No Returns or Exchanges : Due to the nature of pre-owned and designer pieces, we do not accept returns or exchanges. All items are final sale.

Authenticity Guarantee: We offer a 100% money-back guarantee if the item is found to be inauthentic, supported by verification from our licensed third-party authentication partners.

Detailed Disclosures: Prior to purchase, we provide comprehensive photos, videos, and item descriptions, including condition details, measurements, and signs of wear, to help you make an informed decision.

Shipping & Return Logistics (Only in case of authentication-related refund)
If a refund is being processed due to authenticity concerns (Applicable only for Preloved Bags & Accessories):

Items must be returned within 3 days of receiving the order.

Products must be unworn, undamaged, and unwashed, with all original tags, packaging, and security seals intact.

Items must be shipped using a trackable courier service.

The return shipping cost will be borne by the customer.

Return Address:

Kuro India
Delhi Studio / Hyderabad Studio (details will be provided upon refund approval)
Contact: +91 90140 39677
Email: info@kuro.co.in

If you have any questions or require clarification, please feel free to reach out via WhatsApp or email. We're here to help!

Thank you for shopping with Kuro India.
Luxury, made accessible.